Good morning Efraim; I have doubts about the Grandstream UCMRC platform. Can you help me?
– Of course, this platform is only for Grandstream brand PBXs, specifically for the UCM63XX series; with this cloud platform, you can have storage, record calls on the Cloud, Firewall, up to 64 video/calls concurrent, the management of your PBX equipment, among other things.
Excellent Efraim; last month, I bought 2 UCM6302 and 2 UCM6304A devices from you. Are these compatible?
– Of course, they are compatible, it doesn’t matter if they are /A as long as they are from the UCM63XX series.
Perfect, I want to buy the PRO plan, I saw it on the Grandstream official page. What is the next step?
Sure, I’ll give you the models and information from our website, the model you need is the UCM-RC-PRO, so I need you to send me the MAC addresses of your PBX device, I will send this information to our “Networks” engineering department to be activated on our platform. At the same time, I’ll notify the “Purchasing” department to buy your license.
Thanks, Efraim. So I have access to the platform, I register them with the “Basic free” version, I make the payment, and you activate the PRO version for me?
Correct, as soon as you make the payment, it doesn’t take more than 48 hours to activate, and it will be reflected online automatically.
- UCMRC Plataform for EPCOM